Terms & Conditions

TERMS AND CONDITIONS

Overview

This website is operated by The Connections. Throughout the site, the terms “we,” “us,” and “our” refer to The Connections. The Connections offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Introduction

Welcome to The Connections. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Section 2 – Use of Website

• You agree to use our website for lawful purposes and not engage in any activity that may harm or disrupt the website or other users.
• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
• You must not transmit any worms, viruses, or any code of a destructive nature.
• A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 3 – Intellectual Property Rights

• All content on this website, including text, graphics, logos, and images (created or purchased), is the property of The Connections and is protected by copyright and trademark laws.

Section 4 – Limitation of Liability

• The Connections is not liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our website or services.

Section 5 – Changes to Terms

• We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

Section 6 – Refund Policy

1. Eligibility for Refunds

   • Refunds are applicable for services/products not delivered or as specified under our terms of service.

2. Refund Process

   • To request a refund, please contact our customer support team at info@the-connections.com with your order details. We will review your request and process the refund within 7 business days if eligible.

3. Exclusions

   • Refunds are not applicable for any complaints or issues raised after 8 days from the purchase date.

Section 7 – Cancellation Policy

1. Cancellation Timeframe

   • For cancellations made 7 days or more in advance of the scheduled service, no cancellation fee will be charged.
   • For cancellations made within 7 days of the scheduled service, a cancellation fee of 50% of the total booking amount will apply.

2. Rescheduling

   • If you need to reschedule your appointment, please notify us at least 24 hours in advance.
   • Rescheduling requests made within 24 hours of the appointment time may be subject to availability and may incur an additional fee.

3. No Shows

   • In case of a no-show (failure to appear for a scheduled service without prior notice), a fee equivalent to 100% of the total booking amount will be charged.

4. Exceptions

   • This cancellation policy applies unless otherwise specified for specific services or promotions offered by The Connections. Please review all terms and conditions specific to your particular booking before making any reservations.

5. Contact Information

   • To cancel or reschedule your appointment, please contact our customer support team at info@the-connections.com.

Section 8 – Business Model and Use Case

1. Business Overview

   • Mission Statement

     : The Connections is dedicated to fostering seamless communication and connectivity for businesses and individuals through cutting-edge technology solutions. Our mission is to empower our clients by providing innovative, reliable, and cost-effective communication services that enhance productivity and growth.

2. Services Offered

   • Unified Communications: Integrated platforms that combine voice, video, and messaging to streamline communication within organizations.
   • Cloud Solutions: Scalable cloud-based services that enable remote work, data storage, and secure information sharing.
   • Network Infrastructure: Design and implementation of robust network systems to support business operations and connectivity.
   • Consulting Services: Expert guidance and strategic planning to optimize communication systems and improve operational efficiency.

3. Target Market

   • Our target market includes small to medium-sized enterprises (SMEs), large corporations, and individual professionals who seek reliable and efficient communication solutions. We cater to industries such as technology, finance, healthcare, and education, offering customized solutions that meet the unique demands of each sector.

4. Competitive Advantage

   • Expert Team: A team of experienced professionals dedicated to understanding client needs and delivering tailored solutions.
   • Innovation: Continuous investment in the latest technologies to provide cutting-edge solutions that keep our clients ahead of the competition.
   • Customer Focus: A client-centric approach that prioritizes customer satisfaction and long-term relationships.
   • Flexibility: Customizable solutions that adapt to the evolving needs of businesses and individuals.

5. Conclusion

   • The Connections is committed to being a trusted partner in communication solutions, helping clients navigate the complexities of modern technology with ease and confidence. By choosing The Connections, clients benefit from reliable service, expert support, and a commitment to innovation that drives success.

Section 9 – Use Case of Payment Gateway

• Our payment gateway is used to securely process transactions for our services/products. It allows our customers to make payments conveniently and efficiently through various payment methods, including credit/debit cards, net banking, and now Amex.

Section 10 – Customer Benefits

• By enabling Amex, we provide our clients with more payment options, enhancing convenience and meeting the demand for flexibility in payment methods.

Section 11 – Security and Compliance

• We are committed to ensuring the security of our customers’ payment information through compliance with industry standards and regulations.

Section 12 – General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission by us.

Section 13 – Accuracy, Completeness, and Timeliness of Information

• We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
• This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 14 – Modifications to the Service and Prices

• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 15 – Products or Services

• Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
• We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
• We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
• We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

Section 16 – Accuracy of Billing and Account Information

• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
• For more detail, please review our Returns Policy.

Section 17 – Optional Tools

• We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
• You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
• Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
• We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 18 – Third-Party Links

• Certain content, products, and services available via our Service may include materials from third parties.
• Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third parties.
• We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 19 – User Comments, Feedback, and Other Submissions

• If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
• We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
• You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 20 – Personal Information

• Your submission of personal information through the store is governed by our Privacy Policy.

Section 21 – Errors, Inaccuracies, and Omissions

• Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
• We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 22 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 23 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall The Connections, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 24 – Indemnification

You agree to indemnify, defend, and hold harmless The Connections and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 25 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 26 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 27 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 28 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and the jurisdiction of Jaipur, Rajasthan.

Section 29 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 30 – Contact Information

Questions about the Terms of Service should be sent to us at info@the-connections.com.