1. Medical Coding & Compliance
- ICD-10, CPT, and HCPCS coding support
- Accurate clinical documentation improvement (CDI)
- Error-free coding to minimize claim rejections
- Regular audits and compliance monitoring
2. Medical Billing & Revenue Cycle Management
- End-to-end billing and claims management
- Denial management and resubmission
- Eligibility and benefits verification
- Accounts receivable (AR) follow-up and collections
3. Patient Support Services
- Appointment scheduling and reminders
- Insurance verification assistance
- Multi-channel patient query handling (calls, chat, email)
- 24/7 support for better patient experience
4. Healthcare Data Management
- Secure EHR/EMR data entry and management
- Clinical data abstraction
- Reporting and analytics for better decision-making
- HIPAA-compliant data handling
5. Telehealth & Virtual Assistance
- Remote patient engagement support
- Virtual front-desk and helpdesk services
- Real-time query handling for telemedicine platforms
6. Healthcare Analytics & Insights
- Claims analytics for faster reimbursements
- Patient satisfaction reporting
- Predictive analytics for operational efficiency